About

I have been working as a Virtual Assistant for almost 2 years for various companies/clients. I also worked as a Customer Service Representative in the BPO industry (eBay, Betfair - an online casino company and Bank of America) for 7 years. My responsibilities include but are not limited to:



Virtual Assistant:

Email Management

Posting items for sale online (SEO, Title Optimization, etc.)

Data entry

Customer Support (email)

Social Media Management (responding to messages and comments)



BPO Industry (Call Center):

Customer Service

Assists customers through phone, chat and email

Troubleshooting

Sales

Documentation

End of shift reports

Services

Customer Service

Virtual Assistant

Data Entry

Sales