About

Success-driven, customer-focused, and results-oriented professional, equipped with superior writing and editing skills, complemented with excellent customer service ability honed through more than eight years of experience in business process outsourcing (BPO) and knowledge process outsourcing (KPO) industries.



- Skilled in copy-writing, editing, researching, and career counseling, as well as in recognizing and correcting errors in various job-application documents, such as resumes and cover letters.



- Proficient in understanding customers’ needs and providing corresponding services, while ensuring that concerns were addressed and inquiries were answered.



- Armed with outstanding organizational skills and detail orientation, complemented with the ability to perform increasing responsibilities simultaneously.



- Expert at establishing and maintaining positive working relationships with diverse individuals toward timely project completion without compromising quality.



- Diligent in proofreading with high level of accuracy; adept at reviewing information and making necessary edits on written documents to ensure correct English usage, consistency, completeness, and relevance of content.

Services

Resume Writing

Customer Service

LinkedIn Profile Update

Virtual Assistance

Email and Chat Support