About

I believe I possess the necessary skills and experience you are seeking and would make a valuable addition to your company since I am well experienced in this field of work. As my resume indicates, I possess more than 10 years of progressive experience in the Sales and Customer Service field. My professional history includes positions such as Level 4 Customer Service Associate at Acquire Asia Pacific as well as Customer Relations | Sales Associate at TPG Australia. My responsibilities were to have excellent communication, client relationship management, clear and articulate with providing instructions, providing product description in a perky and courteous way to understand customer’s needs and close the deal after.

I received several commendations from my superiors for being a top agent or Sales/Customer Service Associate from my previous works due to my attitude with regards to my work. Whatever goals I set, I ensure to complete them within the stipulated time and ensure that positive result was achieved. I learned how to keep myself calm and focus on multitasking while being patient and possessing a proven track record and the ability to build long-term relationships with clients. I also have skills and expertise in the following: Word Processing, Spreadsheet, Internet Research, Arranging business meetings, Telemarketing Services, Email Support Services, Chat Support Services, Online Data Entry & Data Scrapping Services. I have attached my resume for your review and I look forward to speaking with you further regarding your available position. I really believe in the value of teamwork and so when I saw a position with your company to join your Customer Service team. I had to make sure my application was put in. I believe strongly in working with other people towards a common goal and I know the skills I bring not only as an Customer Service Associate, but as a team member will not only bring me work satisfaction, but will make me a valuable teammate as well. All customers have a baseline expectation they expect to be fulfilled on every interaction with your company. Consistency of a positive experience creates feelings of predictability, trust and feelings of security (your customers know you’ll be there for them and that they will be taken care of). The more consistently you’re able to meet and exceed your customer’s expectations, the more they will want to do business with you and recommend you. As customers, we would rather speak to a friendly, helpful customer service rep whose attitude is: “Would you mind holding a moment while I find the right person for you to speak with?” rather than with a rep whose tone is unfriendly or disinterested. Prevent a customer who is having a problem from becoming a problem customer. Focus on building a relationship rather than making a transaction, I believe that trust is essential to developing an atmosphere of caring and competent support. By consistently & courteously guiding your customer through every step of your interaction with them. The goal of all customer service training should be to get your team to consistently deliver the kind of customer service that will keep your customers coming back and recommending your services. Looking forward to be part of you`re Awesome Company!!! More Power!

Services

Inside Sales Associate, Customer Service, Sales representative. Data analyst, Data Scrapping