About

About Me

I am capable of providing high levels of technical and telecommunications engineering support. Excellent communicator that collaborates with team members and consults with third party vendors to achieve goals. Performs well in fast paced, high pressure environments.

Services

• Working as Carrier Relation Manager (CRM) and Chief Technical Support (CTO) in VOIP Telecom Company named “Vesper Technologies Ltd.”, providing voice over IP (VOIP) services to our international customers. (2 Years)

▪ Tackle all technical queries and to provide solution on time.

▪ Sales and rates management

▪ Maintain stability of quality services by managing Quality Suppliers in LCRs.

▪ Complete configuration and administrations of VOICE-OVER-IP SSWs platform using VOIPSWITCH, VOS3000, XIPX, ITEL, MIRA & SIPPY also have command over setting up Gateways

▪ Technical Configuration of Routing, Dial plan, SIP Trunking, Device-phone (ATAs), PC-Phone, Mobile Dialers, Call-shops, Call-back, Calling Cards, DID setup & White Labelling setup.

• Worked as a Business Development Executive in “Harvest Group” for 1 year and 2 months. Where we interconnect our customers with PMEX (Pakistan Mercantile Exchange) and provide them Forex Trading services to, creating portfolio to Trade in specific commodities i.e GOLD, Crude Oil, Wheat, Cotton and EUR, GBP, JPY and USD.



Objective

To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements. To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to the growth of organization.





• Worked in ”IBRAMA Communication" as Network Operations Manager, where Company's campaign was about Injury Claim Law and to provide compensation to the people who had Car accident within last 3 year ago in U.K.



• Worked in ”Intellect Marketing” as a Customer Representative Officer where campaign was about Electricity and Gas Suppliers for British Gas, N-Power, E.on, OPUS etc.



• Worked as NOC & Sales Supervisor in ”FizanTel” [A multinational Telecommunication company based on Voice over IP internet calling system for 4+ Years.

. Resolving trouble tickets about service quality issues voice or technically inconveniences faced by clients.

. Expertise in Operating Servers VOS3000, XIPX, VPS or any likewise servers.

. TCP/IP Trouble Shooting and configuration of LAN and WAN with Ethernet cable and TP-Link Modems.