About

I have 13 years of experience in customer service assisting U.S. Australian and UK customers. I handled several accounts for Financial Institutions such as CITI, HSBC, Lloyds Banking Group as well as for some Retail, Appointment Settings, Lead Generation, Sales, Loans processing, Chat support, email management and Telecommunication accounts





A highly motivated and ambitious individual able to give timely and accurate, guidance, support, and assistance to clients or a team member in need. Possessing excellent management skills and having the ability to work with minimum supervision. Having a proven ability to lead by example, consistently hit targets, improves best practices and organizes time efficiently. Now looking forward to making a significant contribution to a company that offers a genuine opportunity for progress.

Services

I have the expertise required having worked as a chat support, loan processing officer of Firstmac an Australian online lending company as well as a customer care representative in the past thirteen years. I have been exposed to a variety of customers and have worked well in the job. I have been recognized by my former employer for my exemplary performance in the job and I believe I would be able to bring the same performance to your business.